FDM4 Help Center
Find articles related to FDM4 for order entry, purchase orders, decoration and more.
- Steps to consider when canceling an order after a PO has been issued
- How to set the order status on your Custom Order Request
FDM4 Setup
- How to copy FDM4 functions (pins)
- How to manage columns in FDM4
- How to enter an order for Reversed Out Numbers
Order Entry
- How to change the vendor on a custom order
- How to edit an existing quote or order
- How to set a Bill-By Date for fall billing
- Adding Attachments to an order
- How to use the Change Order function in FDM4 to update order information
- How to check the Gross Profit and Commission on an order
- How to Add and View Order Comments
- How to Update the Bill-To Customer on an existing order
- How to set the Bill-to and Ship-to customer at order entry
- How do I Unlock an Order?
- How to use the Copy Order function
- How to change the Sales Rep on an order
- What do the different order types mean in Order Entry?
- How to enter an order in FDM4
- How to submit an Item Request for FDM4
- How to release a quote
- How to decide which warehouse to commit from
- How to cancel a quote or order
- How to enter an order for Rich 112 caps being decorated at Cap America
- How to locate Orders Not Complete - by user
- How to get a committed item to take on updated commission costs
- How to enter an order when the customer has no Address Numbers
- How to change the warehouse on an order
- How to add an Address Number from the Order Information Screen
- Can the order type be changed once it has been entered?
- How to download a PDF copy of a quote or invoice
- How do I enter an order for Adidas Collegiate pricing?
- How to manage the toolstrip in FDM4
- How to recalculate tax when the order value changes
- How to change the terms on an order
- How to enter Nike Authentics orders into FDM4
- How to enter UA Futures orders into FDM4
- How to enter a "Buy X, Get X" order
- How to enter Adidas Futures orders into FDM4
- How to edit the Quantity on a Custom Order?
- How to request a Nike Team Login
- How to remove decoration from an order line
- How to enter an order for customer-supplied garments
- How to handle credit card payments on orders in FDM4
- How to update the Freight on an open order
- How to change the date on a quote or order
- How to see the vendor name for an item number in FDM4
- How to create a new design using Quick Design
- How to check the commission cost or COGS of an item
- How to enter Vendor promo orders
- Requesting a new Vendor to FDM4
- How to look up (EDI) Vendor Inventory in FDM4
- How to enter a Custom Order
- How to key in orders for Concession Transfers
- How to key in a Helmet Reconditioning order
- How to use the Check Stock function in FDM4
- How to order Gatorade items in FDM4
- How to search for items in FDM4 while entering a quote/order
- How to enter a Sample Order
- How to process a Rush Order
- How to see existing art from FDM4
- How to enter Russell Practice Jersey orders
- How to place an order with Aftermarket Decoration
- Can I add additional quantities to an order after it has already been placed?
- Fall ’24 Schutt Football Helmet Information
- How to place a Game-One Special order
- How to enter a decorated order needing patches applied (Tier 1 or Tier 3)
- How to place a Prevail Custom Order
- UPS Transit Maps for Shipping
- Setting up Live FDM4 Access
- How to order Heat Transfers to be applied by customer
- How to place a Pro Maxima order
- How to check planned inventory in FDM4
- How do I resolve an "Over 50k Order Value" error
- Hold Until Plan Ship Date
- Game One-funded Promo Order Entry Process
- What do the difference prices mean in FDM4?
- My school is not available on the Prevail Uniform Builder
- How to enter an order for Stickers
- How to enter an order for Banners
- How to enter an order for Helmet Decals
- How to enter an order for Window Perfs
Customer Master
- How to update the contact for an address number
- How to create a new customer to FDM4
- Game One Credit Applications
- How do update customer contact info
- How to add Address Numbers from the Customer Master
- How to delete a customer
Decoration
- How to enter personalization (names/numbers) on an order
- Ball Stamping Process in FDM4
- Why am I getting Art Proofs?
- How to create a design using Game One template art
- How to enter an order for reversible jerseys
- How to handle two arts going in the same location
- Understanding Art Holds
- What does the letter prefix mean before each order number? (Game One Warehouse codes).
- How to use an existing design for reorders/re-runs
- How to change decoration pricing
- How to download vector art files from past FDM4 orders
- How to swap the design on an order
- How to change a design after art approval
- How to enter an Art Only request
- How to proceed with approved art with a comment for changes
- Standard Screen Numbers, Colors and Decoration Resources
- Placing Custom orders at Kodiak
- How to Version Existing Art in Quick Design
- FDM4 Update: Pricing your decoration by Art ID
- How to view Designs in FDM4 by Gallery View
- How to mark an order exempt from Royalties
- How to use GO Graphix
- How to enter orders for the GO Core Decoration program with Momentec
- How to add an Art Charge to an order
Purchase Orders
- How do I edit an existing Purchase Order?
- How to update vendor information
- How to look up the buyer ID on a Purchase Order
- How to add the Customer's PO number to an order so it appears on the shipping label
- How do I check on Warehouse Transfers to a Tier 3?
- PO Types in FDM4
- How to place an at-once decorated order with Carroll
- How to use Vendor Master
- Why did freight drop from an order?
Order Status
- How to read the Change Tracking tab for an order
- How to change Plan Ship and In-Hand Dates
- How to Check an Orders Status
- How to locate a Vendor PO on an existing order
- How to look up an order using the Reference Number
- How to check Note Order Inquiry
- How to manage Open Order Reports as a CRR
- How to use Transfer Order Inquiry
- How to look up the status of an order decorated at the Game-One Carroll facility
Billing
- How to update the freight on the Order Shipped, Not Invoiced program
- How to pre-bill a customer
- How to add a comment at Customer Master level
- How to run a Credit Card (Billing Analysts)
- How to remove tax from an order
- How to add a Credit Card to a customer's account/Customer Payment Maintenance
- Using an MC Claim for CUSTG sales
WMS
- How to handle Carton to Carton Transfers
- How to handle Carrier Changes in the WMS
- How to Locate Items/Bin Locations in the WMS
- How to handle Stock Movements in the WMS
- How to add a Carton Label using the WMS
Admin and Errors
- How to make an item active in a warehouse
- How to look up rep numbers in FDM4
- Mass Salesman Update Tool
- How to enter a Tier 3 production error order
- Game One Returns Process
- How to check on a Tier 3 order status
- Personal Orders in FDM4
- How to enter a Carroll production error order
- How to view a .msg file
- How to enter a Swanton production error order
- How to enter a REPCHARGE order
- How to bypass the error "location cannot perform routing step"
- How to process a quality issue and use a Non-Sales Rep ID
- How to enter an Account Manager or Warehouse Error for NON-STOCK items
- How to expense business expenses in Concur
- How to place an Account Manager error order
- How to reconcile a Purchase Order in FDM4
- FDM4 Support
- How to clear a DMARG (Decoration Margin) hold
Reports & Data
- How to use the Customer Inquiry to research a customer's total spend by brand
- How to use the Customer Sales History tool to look up total spend by customer, by brand
- How to create a recurring meeting in Outlook
- When will my information appear in an external program?
Account Manager
- ABOM/Purchasing Best Practices
- How to bring an order to a Daily Deco call
- Everything to know about Shortages and Mis-Ships on product
- Triaging AP issues
- How to request approval for a Non-Sales ID order
- How to re-open a Purchase Order