Once a quote is ready, release it to begin processing.
It is recommended to start all orders as a quote*. This gives a permanent record of the original order. Once you are ready to release the quote, follow these steps:
Reminder: If you need to make any changes to the order/quote, please edit the quote through Edit Existing Orders prior to converting this to an order. (This includes updating the customers PO#)
- Launch Release Open Quotes.
- Type in the Customer Number or Quote Number.
- Click Search.
- Locate the order and click the Check Mark ☑️ in the far left column.
- Select the order type from the dropdown that you are converting this to. (Options that we should be using are; ORDER, CUSTOM, & DROP.
- Next we can select the box that states Release & Auto-finish or leave it unchecked.
- If checked, the quote will release and go through the Review & Complete process automatically, taking you to the email screen so you can send the order confirmation to your customer or toggle it off. This will save you a couple of clicks.
- Click Release.
- A box will pop up asking if you are sure you want to release the quote. Select Yes.
- The order is NOT completed yet. This brings us to the verify screen. Click Verify.
- Click Complete Order.
- If unchecked, the order will release as usual, requiring you to go through Review & Complete to finish the order manually.
- Click Release.
- A box will pop up asking if you are sure you want to release the quote. Select Yes.
- This pulls the quote to the style entry tab. From here you would select Review & Complete, and this will pull to the Review order.
- Click on Verify Order.
- Click Complete Order
- Finish This Order, sending a confirmation email if necessary.
- If checked, the quote will release and go through the Review & Complete process automatically, taking you to the email screen so you can send the order confirmation to your customer or toggle it off. This will save you a couple of clicks.
- Your quote is now converted to an order.
*The only exception to not starting an order as a quote is for CUSTOM orders. If the customer needs the PDF confirmation to say QUOTE then start it as a quote. If not, you can enter the custom order directly.