Freight will drop from orders if they are not split properly. The Billing Analyst can catch this by comparing the quoted freight to the total invoiced freight on each split order.
Freight will systematically drop from orders when all lines are removed from the original "M" order in ABOM. See the screenshot below for how this appears in ABOM.
Anytime an "M" order reached ABOM with product for more than 1 vendor, Account Managers must follow this process:
- Filter by the Reference Order Number.
- Copy the customer number and paste it into both the "Start Cust" and "End Cust" boxes at the top of the screen; hit Search.
- Select the "M" order and line and click "Split Order"
Why do I need to filter/search? The reference order filter and customer number search refines the search results, which speeds up the refresh process when items are split and the first PO is created.
- Select the items you wish to split to a new POk then click "Create Split".
The ABOM screen will refresh and two orders will appear. The POs can be created like normal for tihs sueerm
