Placing Custom orders at Kodiak

This article walks through the steps of placing a custom order with our Tier 3 partner, Kodiak, for patches and other special decoration methods not supported in FDM4

At times, we may need to use our Tier 3 partner, Kodiak, as a vendor for special deco methods, like their patch program or spot sublimation that we do not support in FDM4. This process is not to be used for regular Tier 3 decorated orders or when we are using our own product to ship to Kodiak. 

Sales Rep Process:

  1. Run Order Entry and create a quote
  2. At Style Entry enter the SKU for the product you need to order from the manufacturer and ship to Kodiak (example: hats). Commit to MF Warehouse, do not commit to any other warehouse. 
  3. Click Change Style and add CKDIAK. Rename variant to description of what custom items are being ordered (Patch & Application, Patch Setup fee, etc.). Commit to MF Warehouse, do not commit to any other warehouse. 
    1. No art is added to either SKU. The rep is responsible for getting the artwork created using Art-Only or directly with the vendor and getting it approved by the customer. No proofing will be done in FDM4.
  4. Release as a Customer Sales Order (ORDER).
  5. DO NOT MISS THIS STEP!  - After release, add a non-printable comment saying “Do not purchase – send PO to me". 
  6. Once you received both PO's proceed to step 7.
  7. Use the VENDOR PO to order the items from the vendor, making sure to ship the product to Kodiak (15900 W. 79th St., Eden Prairie, MN 55344). In the address line, enter the Kodiak PO# you created so they can identify the product coming in.
  8. Send the Kodiak PO to orders@kodiakcl.com along with art information. (You can obtain the art files following the Art Only process.

BUYER/ACCOUNT MANAGER PROCESS IN ABOM:

  1. Split the order so that the item being ordered is on a separate order from the CKDIAK style number. 
  2. Search ABOM by Customer number to find both orders to assign a PO to both orders.
  3. Create the PO for the product coming from the VENDOR. If the rep would like you to order this from the vendor, go ahead and order it if it's an at-once purchase and ship to Kodiak. Otherwise, send this PO to the rep for them to place their custom item.  
  4. Second assign a PO to the CKDIAK line to  Kodiak W08 Items (Vendor# 3058). Forward this to the rep for them to submit to Kodiak.