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How to enter a Sample Order

Follow the below process when entering a sample order into FDM4.

**Please read the Sample Policy set in place by Game-One here.**

 

Best Practices for Samples:

  1. Check with regional sale manager first to see if they have a sample or know someone that might have one you can borrow. 
  2. Check with the vendor and see if they can provide a FREE sample from them. If they are going to invoice Game One, go to step 3.
  3. Order the sample using your rep promo budget.

Options available for Order Entry:

  • Sales Rep enters order using Rep Promo under the customers account, zeroing out the sell price. NO RETURNS ALLOWED (25REPPRO).

  • If rep has exhausted promo budget, place a normal order at $0 selling price. This order will be recognized as an order with a loss and 100% of COGS value will be costed against the rep, at the time of commission payout. Leave a non-printable comment for the BA to invoice at $0. 
  • If customer is ordering samples from Game One inventory with plans to return, charge them for the order and they will be credited upon return. If no return is eligible or received this will go against the reps commission as a REPCHARGE.

Order Entry Process:

  1. Run Order Entry under the customers account, and begin the quote. 
  2. Select the correct address number, make sure your Rep ID is assigned to the order and update the Description to "Sample Order". 
    1. If using your promo budget, please select 25REPPRO for the Special Type. Process can be found here.
  3. Select the requested styles and commit the requested quantities to the order. 
  4. Determine if we are charging for the product or if we are zeroing out the price (See above).
    1. Leave price at $0, if using promo or taking the COGS hit against commission.
    2. Price accordingly, if the customer has intent to keep or return. Must follow Game Ones return policy.
  5. Leave non-printable comments with details as to why the price is at zero (promo or commission deduction) so that your RSM knows when approving their Low Margin report. Or any other important information.
  6. Review and Complete the quote.
  7. Release Quote to a Customer Sales Order (ORDER).

Returns:

  • No returns allowed on orders placed using promo budget.
  • Samples paid for by the customer and sent to the customer from Game One inventory, can be returned to Game One Inventory with a supplied call tag, even if the order COGS is less than $100 or beyond 30 days.
  • Samples paid for by the customer and sent to the customer from Vendor inventory must follow the Game One and vendor's return policy (less than or equal to 30 days from shipment and order COGS is less than or equal to $100).