Contact data is stored at the address number level and can be updated in the Customer Master.
If the customer contact for a specific address number changes, the Account Manager or Billing Analyst can follow these steps to update the contact info in the Customer Master:
- Go to Customer Master
- Search using the Customer Number, or change the search criteria to look up by customer name.
- Select the Customer > Hamburger > Address Number
- Locate the Address Number/Sport and click Edit to update