How to place an Account Manager error order

This process will walk you through processing a new order if the Account Manager ordered incorrectly, either with the vendor, or within FDM4.

1. Place a new order under the Customer's account (Original C# from the Original Order). 
2. Use Sales ID 4443 - Account Manager Error. Make sure you change this on the Main Tab, not on the first screen where you enter the address number and shipping information. 
3. Change pricing to $0 on ALL items. Enter the cost of any C-Items.
4. Leave a comment on the order and be detailed in them (include item numbers, sizes, colors and previous O# and maybe PO#).
5. If/When you purchase the product:
   1. Decorated in HD -
      1. Assign previous design number to the item(s).
      2. Ship it directly to Swanton's address (Game One, 11500 Tailwinds Dr, Attention PO# _______, Swanton, OH 43558) leaving the new PO# in the attention to line.
      3. This will run through separately from the previous order.
   2. Decorated at E01 (Carroll) -
      1. Do not assign a design number.
      2. Ship to Carroll's address, Game One, 743 US Highway 30 East, Attention PO# _________, Carroll, IA 51401. Leaving the original PO# in the attention to line of the ship to. Do not use the original PO# to purchase the replacements with the vendor. Use the new one that you will create in ABOM.
   3. Decorated at a Tier 3 -
      1. Do not assign a design number.  
      2. Ship it directly to the Tier 3's address, Name of Tier 3, Street Address, Attention PO# ________, City, State, ZIP. Leaving the original PO#in the attention to line of the ship to. Do not use the original PO# to purchase the replacements with the vendor. Use the new one that you will create in ABOM.
   4. If you do not need to purchase the product for an HD orders they will drop automatically and be produced (if assigned a design number) or shipped blank.
6. If product is arriving at the facility in a timely manner, bring to Daily Deco Call when necessary.