This process will walk the artist and art coordinator through art approvals received with comments requesting changes.
Follow the below steps when noticing comments on an approved art proof requesting any sort of changes.
- Artist will send email to sales reps and CRR letting them know that the art was approved with comments. Check the Master List to see which CRR is paired to the rep ID used.
- CRR or Sales rep must go into the order through Order Entry > Edit Existing Order.
- Click Show Order Lines
- Click Swap Design
- Follow the versioning artwork instructions here, to version the approved design and leaving comments with the changes the customer left for the artist when they approved the art.
- Make sure Proof Required is checked under Services.
- Reply back to the artist letting them know the design has been swapped and they can proceed with the revision.
- Advise the customer that in the future if there are ANY changes needing to be made, to NOT hit approved.
- Artist will make changes and send out a proof for approval.