How to use the Customer Inquiry to research a customer's total spend by brand

The Customer Inquiry tool is an easy way to see exactly who much your customer spent by year, month and with a particular brand for promo purposes.

The Customer Inquiry tool is an easy way to see exactly who much your customer spent by year, month and with a particular brand.

Follow these steps:

  1. Launch Customer Inquiry and pin it
  2. Type in or search for the customer number
  3. If you need the data by Address Number select one. Otherwise, leave the *.
  4. Change the year if needed. 
  5. If you need the data by Mill, type in the mill code of use the Help Lookup to find it. 
  6. Click Search. 

Screenshot 2023-08-08 at 11.32.17 PM

When selecting a Mill Code, the data shown will not include freight or deco costs, only the spend on the garments.

To view a customer's spend by brand/year, you can also use the Customer Sales History (Style/Mill) tool.