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FDM4 Help Center
FDM4 Help Center
FDM4 Setup
Order Entry
Customer Master
Decoration
Purchase Orders
Order Status
Billing
WMS
Admin and Errors
Reports & Data
Account Manager
Returns
IT Help Center
Apps
Game One Team Stores
Custom Buying Team
FDM4 Help Center
Find articles related to FDM4 for order entry, purchase orders, decoration and more.
Steps to consider when canceling an order after a PO has been issued
FDM4 Setup
How to copy FDM4 functions (pins)
How to manage columns in FDM4
How to enter an order for Reversed Out Numbers
Order Entry
How to enter a "Buy X, Get X" order
How to enter Vendor promo orders
How to cancel a quote or order
How to locate Orders Not Complete - by user
How to enter an order in FDM4
How to enter an order for customer-supplied garments
Requesting a new Vendor to FDM4
How to change the terms on an order
How to release a quote
How to edit the Quantity on a Custom Order?
How to check the commission cost or COGS of an item
How to add an Address Number from the Order Information Screen
How to change the date on a quote or order
How to remove decoration from an order line
How to manage the toolstrip in FDM4
How to enter an order when the customer has no Address Numbers
How to download a PDF copy of a quote or invoice
How to change the vendor on a custom order
How to edit an existing quote or order
How to set a Bill-By Date for fall billing
Adding Attachments to an order
How to use the Change Order function in FDM4
How to check the Gross Profit and Commission on an order
How to Add and View Order Comments
How to Update the Bill-To Customer on an existing order
How to set the Bill-to and Ship-to customer at order entry
How do I Unlock an Order?
How to use the Copy Order function
How to change the Sales Rep on an order
What do the different order types mean in Order Entry?
How to submit an Item Request for FDM4
How to decide which warehouse to commit from
How to enter an order for Rich 112 caps being decorated at Cap America
How to get a committed item to take on updated commission costs
How to change the warehouse on an order
Can the order type be changed once it has been entered?
How do I enter an order for Adidas Collegiate pricing?
How to recalculate tax when the order value changes
How to enter Nike Authentics orders into FDM4
How to enter UA Futures orders into FDM4
How to enter Adidas Futures orders into FDM4
How to request a Nike Team Login
How to handle credit card payments on orders in FDM4
How to update the Freight on an open order
How to see the vendor name for an item number in FDM4
How to create a new design using Quick Design
How to look up (EDI) Vendor Inventory in FDM4
How to enter a Custom Order
How to key in orders for Concession Transfers
How to key in a Helmet Reconditioning order
How to use the Check Stock function in FDM4
How to order Gatorade items in FDM4
How to search for items in FDM4 while entering a quote/order
How to enter a Sample Order
How to process a Rush Order
How to see existing art from FDM4
How to enter Russell Practice Jersey orders
How to place an order with Aftermarket Decoration
Can I add additional quantities to an order after it has already been placed?
Fall ’24 Schutt Football Helmet Information
How to place a Game-One Special order
How to enter a decorated order needing patches applied (Tier 1 or Tier 3)
How to place a Prevail Custom Order
UPS Transit Maps for Shipping
Setting up Live FDM4 Access
How to order Heat Transfers to be applied by customer
How to place a Pro Maxima order
How to check planned inventory in FDM4
How do I resolve an "Over 50k Order Value" error
Hold Until Plan Ship Date
Game One-funded Promo Order Entry Process
What do the difference prices mean in FDM4?
My school is not available on the Prevail Uniform Builder
How to enter an order for Stickers
How to enter an order for Banners
How to enter an order for Helmet Decals
How to enter an order for Window Perfs
See more
Customer Master
How to add Address Numbers from the Customer Master
How to create a new customer to FDM4
How to delete a customer
How do update customer contact info
How to update the contact for an address number
Game One Credit Applications
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Decoration
What does the letter prefix mean before each order number? (Game One Warehouse codes).
Understanding Art Holds
How to change decoration pricing
How to enter an order for reversible jerseys
Why am I getting Art Proofs?
How to enter personalization (names/numbers) on an order
Ball Stamping Process in FDM4
How to create a design using Game One template art
How to handle two arts going in the same location
How to use an existing design for reorders/re-runs
How to download vector art files from past FDM4 orders
How to swap the design on an order
How to change a design after art approval
How to enter an Art Only request
How to proceed with approved art with a comment for changes
Standard Screen Numbers, Colors and Decoration Resources
Placing Custom orders at Kodiak
How to Version Existing Art in Quick Design
FDM4 Update: Pricing your decoration by Art ID
How to view Designs in FDM4 by Gallery View
How to mark an order exempt from Royalties
How to use GO Graphix
How to enter orders for the GO Core Decoration program with Momentec
How to add an Art Charge to an order
See more
Purchase Orders
How to look up the buyer ID on a Purchase Order
How to add the Customer's PO number to an order so it appears on the shipping label
How do I edit an existing Purchase Order?
How to update vendor information
How do I check on Warehouse Transfers to a Tier 3?
PO Types in FDM4
How to place an at-once decorated order with Carroll
How to use Vendor Master
Why did freight drop from an order?
See more
Order Status
How to read the Change Tracking tab for an order
How to change Plan Ship and In-Hand Dates
How to Check an Orders Status
How to locate a Vendor PO on an existing order
How to look up an order using the Reference Number
How to check Note Order Inquiry
How to manage Open Order Reports as a CRR
How to use Transfer Order Inquiry
How to look up the status of an order decorated at the Game-One Carroll facility
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Billing
How to remove tax from an order
How to pre-bill a customer
How to update the freight on the Order Shipped, Not Invoiced program
How to add a comment at Customer Master level
How to run a Credit Card (Billing Analysts)
How to add a Credit Card to a customer's account/Customer Payment Maintenance
Using an MC Claim for CUSTG sales
See more
WMS
How to handle Carton to Carton Transfers
How to handle Carrier Changes in the WMS
How to Locate Items/Bin Locations in the WMS
How to handle Stock Movements in the WMS
How to add a Carton Label using the WMS
See more
Admin and Errors
How to make an item active in a warehouse
How to look up rep numbers in FDM4
Mass Salesman Update Tool
How to enter a Tier 3 production error order
Game One Returns Process
How to check on a Tier 3 order status
Personal Orders in FDM4
How to enter a Carroll production error order
How to view a .msg file
How to enter a Swanton production error order
How to enter a REPCHARGE order
How to bypass the error "location cannot perform routing step"
How to process a quality issue and use a Non-Sales Rep ID
How to enter an Account Manager or Warehouse Error for NON-STOCK items
How to expense business expenses in Concur
How to place an Account Manager error order
How to reconcile a Purchase Order in FDM4
FDM4 Support
How to clear a DMARG (Decoration Margin) hold
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Reports & Data
How to use the Customer Inquiry to research a customer's total spend by brand
How to use the Customer Sales History tool to look up total spend by customer, by brand
How to create a recurring meeting in Outlook
When will my information appear in an external program?
Account Manager
ABOM/Purchasing Best Practices
How to bring an order to a Daily Deco call
Everything to know about Shortages and Mis-Ships on product
Triaging AP issues
How to request approval for a Non-Sales ID order
How to re-open a Purchase Order
See more
Returns
Reviewing open RI Claims in Customer Claims Status Inquiry
