How to bring an order to a Daily Deco call

Below are the expectations of what must be followed when bringing orders to the Daily Deco call for rushes or orders not complete. 

• Identify orders that are a True Must and need to meet an in-hands date with no exception. (Example: tournament/championship tees, senior night shirts, homecoming, etc.)
• 1-2 days after that quote is entered in FDM4, the sales rep needs to make the AM aware, and AM will bring to the call.
• Become familiar with where the product will need to be sourced from, stock or vendor inventory.
• Art will be started. The AM must manage the proofs, and art holds. Proofs and Holds are typically addressed within 48 hours, but if they are not cleared, it is the AM’s responsibility to work with their Art Coordinator to help clear the holds.
• Orders needs to be close to the Game One expected turn times from the WMS Drop (sent out weekly by Jimmy).
• All rush order requests should be brought to the Daily Deco Call as necessary. If you get a request from the time the call is finished to the end of the day, try to bring it to the call the following day. If there isn't a call the following day, email your request into rushorders@game-one.com. 
• The Deco call is not a guarantee that the order will ship on the requested date. The AM is still responsible for checking on the order and art status.
• If orders are brought to the call but did not drop in a timely manner we will do our best to get the order done in 2-3 working days.
• Be aware of timing and know when we are not taking rush orders. 
• If orders are not brought to the call after quote entry, art/production has less of a chance to meet your in-hands date.
• Orders should not be brought to the call more than 2 days after order entry. 
• Waiting on Production/In Production the order should not be brought to the call.
  • Swanton - Email to the production leads and Deidre,  based on decoration method. If it has two different methods, please send to both on the same email and CC in Deidre Rice.
  • Carroll - Email ECOMM CRR, Quentin Buswell and Beth Tigges
  • Tier 3 - Email Brandon Bollinger
• Communicate if anything delays your order (art, licensing, B/O’s, etc.). We cannot jump orders if we are not aware of potential delays.
• If your ordered is delayed, be prepared to expedite shipping to accommodate your original request.