How to place an order with Aftermarket Decoration

The below processes will guide the Sales Rep and Custom Buying team through processing aftermarket decoration.


What is Aftermarket Decoration?

Aftermarket Decoration is when someone other than the manufacturer is applying a logo or personalization to the product. 

Doing Aftermarket Decoration in Swanton? Follow the CUSTG process


Aftermarket decoration at Game One (IA) facility

Aftermarket decoration at Cap America


Custom product needing aftermarket decoration at a Game One's  Carroll, IA facility:

When a custom item needs additional “aftermarket” decoration, the product should be shipped to Carroll for the additional deco to be added.

Sales Rep Process:

  1. Run Order Entry and start a quote.
  2. At Style Entry use the C-Item for the custom garments (commit to MF). Do not assign a design to the C-Item. 
  3. Click Change Style and enter a CUSTG line for the aftermarket decoration (commit to Carroll)Only assign art to this CUSTG line. 
  4. The rep is responsible for getting the vendor mockup approved with the customer. Proofing for the aftermarket decoration will be managed through FDM4 and completed in Carroll.
  5. Once art for the C-Item and for the CUSTG line is approved, submit the Custom Order Form

Custom Buyer Process:

  1. Custom request is reviewed and released as a Customer Sales Order (ORDER)
  2. After release, add a non-printable comment saying “Do not assign – custom team order”
  3. Email yourself the order confirmation PDF
  4. Go into Allocated Backorder Maintenance (ABOM) and locate the order by customer number
  5. Create 2 POs – one assigned to the custom manufacturer for the custom lines, the second assigned to Carroll (Vendor# 2657) for CUSTG lines.
  6. Use the manufacturer PO to place the custom order, making sure to ship the product to Carroll. In the address line, enter the Carroll PO # you created so the warehouse can check in the product as CUSTG.
  7. Send the Order Confirmation along with the Carroll PO to Beth Tigges using subject line “[Carroll PO#] – Contract Order on Custom Product”

Aftermarket decoration at Cap America:

At times, we may need to ship blank, non-CA caps to Cap America for contract decoration. Example: The Game hats getting decorated at Cap America.

Sales Rep Process:

  1. Run Order Entry and create a quote
  2. At Style Entry use the C-Item SKU for the blank hats and commit the quantities needed. 
  3. Click Change Style and add another C-Item using CCPAMR for the decoration. Rename the CCAPAM line to indicate what is getting done. Example: “3D front emb with side #s”.
    1. No art is added to either SKU. The rep is responsible for getting the artwork created using Art-Only or the vendor’s B2B and having it approved by the customer. No proofing will be done in FDM4.
  4. When ready to order, the rep submits the Custom Order Form

Custom Buyer Process:

  1. Custom request is reviewed and released as a Customer Sales Order (ORDER).
  2. After release, add a non-printable comment saying “Do not assign – custom team order”.
  3. Email yourself the order confirmation PDF.
  4. Go into Allocated Backorder Maintenance (ABOM) and locate the order by customer number.
  5. Create 2 POs – one assigned to the manufacturer where we are getting the hats, and the second assigned to Cap America (Vendor# 2201) for the CCAPAM line.
  6. Use the manufacturer PO to order the hats from the vendor, making sure to ship the product to Cap America. In the address line, enter the Cap America PO# you created so they can identify the product coming in.
  7. Use the Cap America PO to place the decoration order with Cap America.