How to enter a decorated order needing patches applied (Tier 1 or Tier 3)

This article will walk through the process of having patches in stock or on order with a vendor, that need to be applied to a garment.

Entering an order for Patches In-Stock or on order that just need to be applied.

This process is ONLY if the patches are on a PO being ordered from a vendor, following the custom process and shipped to the decorator, OR if the patch is in stock. 

If using Kodiak Printing, please follow the process here

  1. Run Order Entry beginning the Quote
  2. Commit the product requested and create a design, or version an existing design for the patch the customer is requesting. (Attach an image of the patch that is being applied. If you have a file of it like; .ai, .pdf, .png, etc., please attach that to the art.) Make sure to commit to the warehouse applying these, which should be HD.
    1. Name the Design as "PATCH ON ________"
    2. Select the Design Category/Activity.
    3. The Art Name, be more specific including the location in the Art Name. See below example.
    4. Method, select Patch Application. 
    5. Select the Location where the customer would like the patch applied. 
    6. Select the Pricing as SUBPATCH or SUBPATCHLG, depending on the size of the patch being applied. Most of the time, it should be SUBPATCH (less than 4 " x 4").
       
    7. Leave a detailed Art Note like below.
  3. Finish the Quote like normal and convert to an ORDER.
  4. Art approval is necessary for approval on the mock-up by the customer to make sure the placement of the patch is approved and for production to produce correctly. 
  5. Production will receive or pull the patch needed, along with the garments. They will apply based on the mock-up approved by the customer. 

Needing to Order Patches? Follow this process below.

  1. Process a CUSTOM order following the process here
  2. When selecting the Vendor, make sure to choose the one that is sending the patches to Holland or Carroll to be applied. Below are the most common patch vendors we use. 
    1. Stahl's - 2635
    2. Sonic Patch - 2498
  3. Use the corresponding CST item for that vendor.
    1. Stahl's - CSTAHL
    2. Sonic Patch - CSNCPT
  4. DO NOT ASSIGN A DESIGN TO THIS ORDER
  5. Proceed like normal, obtaining the Purchase Order# when you complete the order. 
  6. Provide that PO# AND art file(s) of the patch(es) the customer is requesting. Use the Art Only process to obtain these files if your customer does not have them, or wait for the order done above for the garments is approved and obtain the file from FDM4, following this process. Each vendor accepts different file types, check with them on which is needed. 
  7. Send an email to Dane Lewis (HD) or the Tier 3 letting them know that the patches have been ordered and that they are to be applied to the order you did above, providing them with that order number as well.

Dane WILL NOT order these patches unless it is specifically stated for them to order AND an FDM4 Purchase Order Number is provided to them. If being done at a T3, YOU must place that order for the patches.