How to pre-bill a customer

If a customer wishes to pay for an order in advance, the Billing Analyst can issue a pre-bill invoice

Work with your Billing Analyst for all pre-bill requests. The billing analyst can issue a pro-forma invoice to the customer. 

Billing Analysts, follow these steps:

  1. Use Review Customer Orders to locate the order needing pre-billed. Note: If the school is set to bill-complete, then look it up by the Reference Order Number.
  2. Click Hamburger > Order Forms
  3. Select Proforma Invoice from the dropdown menu
  4. Select Download Form to receive the PDF. 

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