When will my information appear in an external program?

Below are the time frames of when each Game One platform and FDM4 communicate behind the scenes.

  • Customers table - every hour 5 mins past the hour (ex: 11:05am, 12:05 pm, 1:05pm)
    • This includes new customers & rep changes on a customer 
  • Art tables - every hour 5 mins past the hour (ex: 11:05am, 12:05 pm, 1:05pm)
    • This includes the art pushed to FDM4 from GoGraphix if a rep needs to use it on a team store or see it in the FDM4 art library on SD.
  • ECOM Catalog / team stores items and for item maintenance setup: ever hour 5 mins past the hour for adds (ex: 11:05am, 12:05 pm, 1:05pm), nightly for removals
    • Not really related to us
  • Sales reps table: once a day 12:20 am EST
    • More for Prevail logins