How to use GO Graphix

This article will walk through using GO Graphix site linked in Sales Deck.

• Accessing GO Graphix
• Using Collection Manager
• Customer Brand Manager
• Walk-through Video (12 minutes)
• Unable to Login with Email and Password

Follow the below steps to access GO Graphix. 

1. Head to https://graphix.game-one.com to start creating your collections, or follow the link inside SalesDeck.

   **Use your existing SalesDeck credentials to log in.**

2. On the landing page of our new site you will be presented with two tabs (this will default you to the Customer Brand Manager tab). In the next steps we will walk through the functions of each tab.
    
   1. Collection Manager - Choose from more than 400+ templates, organized by sport. Add templates to a collection and email it directly to a customer. Once the customer chooses a design, return to the Collection Manager to send the art to FDM4.
   2. Customer Brand Manager - GO Graphix is driven by information and assets provided in the Customer Brand Manager, including the customer's common name, mascot, logos and colors. Use this section to define the customer's brand assets before creating a collection.

The Collections Manager

What is a collection? It is simply a group of customized art templates selected for a customer.

Below is a screenshot of the Collection Manager page. Once a customer is selected, any existing collections will appear.

On this page, click the Green "+" (New Collection) to get started. If a customer has provided the GO Graphix number they wish to use, simply enter it in the search box at the top.

1. Building a Collection - The tool is easy and intuitive to use. (Each letter matches to an area on the screenshot below)

   1. Customer - Select the customer from a list

   2. Activity - Select a sport/activity. This drives the default templates that will be generated.

   3. Collection Name - Name the collection based on the year/event/order

   4. Collection Description - Provide the customer with details on the collection they are viewing.

      

2. Adding Templates to a Collection - Next, we'll select the templates we want the customer to choose from. (Each letter matches to an area on the screenshot below)
   
   1. Background Color - pick the background color, preferably
      the garment color (if known)
   2. Select Logo - If a customer has more than 1 logo, the system will
      default to the Primary. The logo can be globally switched using
      this tool.
   3. Add the Collection - Click once you are ready to add a template to
      a collection.
   4. Editing Colors/Logos - If you wish to edit the colors or select a
      different logo, you can do so using these tools.
      
      
3. Finalizing a Collection - After adding a few templates to the collection, a summary page will be available. Templates can be added, removed or re-ordered in this view. Once complete, click "VIEW SUMMARY".
   
   To share this page, click Share Collection on the top right. A direct link can be copied to the clipboard or the system can email the Collection directly to the customer.
   

4. Using the Art in FDM4

   When a customer is ready to use a template from a Collection, use the Graphix code and paste it into the search box to pull up the art.

   The art can be downloaded or sent directly to FDM4. When sending the art into FDM4 for order use, please fill out the additional fields (method/location/art category).

   
   
   
   TIPS:
   1. ONLY select the "Send to FDM4" only ONCE. It takes about 5-7 seconds to process. Clicking the button more than once it WILL duplicate the art in FDM4. If this doesn't show, try to refresh your FDM4, DO NOT CLICK SEND TO FDM4 AGAIN.
   2. The customer can be switched before importing to FDM4 if needed. This is helpful when the bill-to customer needs to be a school district or Booster Club.

The Customer Brand Manager

The Brand Manager is where customer details and logos are stored. These assets are what the system uses to generate the personalized templates used in Collections.

1. Upon logging in, the system will automatically default to the sales rep, displaying a list of assigned customers. You are able to click the X next to your name to clear the rep and you will be able to see all customers in the ERP. 

2. Edit the Customer Details by clicking into any line brings up an edit screen where the following details can be edited:

   • Common Name (this is typically the customer name minus "high school" or other identifiers)
   • Mascot
   • GO Primary & Secondary Colors - Click here for our primary colors

   

3. Logos & Art Requests - Customer logos are stored as assets in the Brand Manager. When a customer has more than one asset, logo types can be set to indicate primary, secondary and alternate logos.
   
   To add logos to a customer's assets, use the new Art Request built into the Brand Manager. Similar to the Art Request platform, logos can be uploaded from a computer or pulled from the customer's existing art in FDM4.
   
   TIP: If a customer has used art in the past containing their logo, simply select it from Existing Art and an artist will remove any extra text and send a proof for approval.

Quick Video Walk-through - click the link below

GO Graphix Walk Through Video

Troubleshooting GO Graphix

If you are unable to access GO Graphix, please go to Sales Deck and logout by clicking the person icon in the upper right of the page and selecting Sign Out.

Select forgot password on the Sales Deck login page and reset your password by following the instructions presented to you.

Please use the GO Graphix team chat for any questions. If you don't have access to this chat, please let Krista Thurston know to be added.