Game One funded Promo Order Entry Process
Follow the steps in this article to enter GO-funded promo orders in FDM4. This process is in effect for all orders entered after 7/1/25.
For Vendor-funded promo orders, see this article.
GO-Funded Promo Orders are entered under the customer's promo account at retail value in order to track sales against budgeted funds. All customers with approved promo will have a corresponding "Promo" Account which can be found by typing the regular customer number + GO. (Example: 123456 = 123456GO). Promo credit(s) will be loaded into this account at the start of the agreement and spent down as orders are entered against the credit.
It is important that ALL customer promo orders using Game One credits are entered at RETAIL value. (Note this is a change from the previous process which instructed you to enter the order at zero cost. )
Please refer to this article when entering promo orders for the following:
- Order Entry Process (ASP)
- Order Entry Process (Rep Promo)
- Order Entry Process (Customer Paying for Deco)
Order Entry Process (RSM, BDF, SPL Promo funds)
- Run Order Entry
- In Step 1, select the regular customer account (Ex: 123456)
- On the Order Info Screen, enter the following info:
- Correct Rep ID: Select the rep according to the promo chart below
- Order Description: Include the word "Promo"
- Customer PO: "Promo"
- Special Type: Select the Special Type according the chart below
- Use the Main Hamburger > Update Bill To and change the Bill-to Customer to the "Promo" Account. (EX: Customer is 123456, set the Bill-To customer to 123456GO).
- Why would I not just select this customer in step 1? We are asking everyone to start promo orders under the regular customer account since that is where all customer art is stored. We do not want art requests being created under the customer's Promo Account.
- In Style Entry, add the promo items to the order (including deco, if applicable)
- Set the item price to RETAIL (or higher).
- NOTE: If the decoration needs to be increased to the retail price, send the quote/order to your Account Manager to increase deco pricing and provide them the amount you want to charge.
- Review & Complete the order.
Order Entry Process (Customer Paying for Deco)
If your customer only receives blank goods in the promo agreement and must pay to decorate their promo, you will follow this process:
- Enter a blank deco order under the customer's promo account using the process above (enter at retail value with the Bill-to customer set to the Promo account).
- Enter a second order under the customer's regular account using the CUSTG SKU and add decoration. Once entered, ask your Account Manager to update the CUSTG PO description to the promo order number you entered in step 1.
Order Entry Process (Rep Promo)
Sales rep promo is loaded as credit onto a Rep Promo Account customer (Example: If a rep ID is 1111, the Customer account is 1111GO). Rep discretionary funds will be added at COGS value, so all orders placed against a rep promo account must be entered at COGS value.
Refer the the table below for the promo type, rep ID and Special Type code.
PROMO TYPE BREAKDOWN
PROMO TYPE | Bill-To Customer | COGS | Pricing Method | REP ID | SPECIAL TYPE |
Business Development |
Customer's Promo Account |
100% GO funded | Retail | BDF ID | 26BDFPRO |
RSM Promo |
Customer's Promo Account | 100% GO funded | Retail | RSM ID | 26RSMPRO |
GO/REP Split Promo |
Customer's Promo Account |
70% GO funded/30% Rep funded |
Retail |
Rep ID |
26SPLPRO |
Rep Promo |
Sales Rep Promo Account |
100% Sales Rep |
Commission cost |
Rep ID |
26REPPRO |
By coding the orders correctly, zero margin orders will be eliminated
PROMO DASHBOARD:
Promo will be tracked based on the customer's promo number and Special Type field. The spend against each budget will be visible on the Promo Dashboard in SalesDeck (coming soon).