How to use a One Time Vendor (OTV) in FDM4
The below article is going to walk through information and instruction on using a one-time vendor in FDM4 and when it would be used.
If a customer needs to order a product from a vendor that we do not have in FDM4, we can either request that vendor, by following the help article here, or we can use a OTV. This is used on any orders placed with Amazon.
**UNDER NO CIRCUMSTANCES SHOULD THIS BE USED ON A CUSTOM ORDER**
Following the normal quote and order process in FDM4, you must use and follow the below information and instructions:
- Use COTV as the style number in FDM4.
- Description must be updated to reflect the name of the item (use abbreviations).
- Release as Customer Sales Order (ORDER), no exceptions. DO NOT RELEASE AS CUSTOM.
- Gross profit must be above 20%. Anything less than 20% must be reviewed by the RSM, Area Director, and Brock Paalhar.
- Orders sold at a loss, will be rejected unless approved by the RSM.
- Purchase Orders MUST match the order confirmation from the OTV exactly, dollar for dollar. Anything not matching the confirmation will be the reps responsibility (taxes, freight, or other fees).
- This will incur a 5% commission cost when the order is "shipped" in FDM4.
- Area Account Managers will manage and execute any OTV order. Amazon orders will continue to be managed and executed by the Account Managers.