How to update the Customer PO for an order

"Change Order - PO Update" tool makes it easy to add a Customer PO number to an order.

If an order must be entered without a customer PO, or if the order is Fall Bill, use the Change Order - Update PO tool to add the PO number to the reference order. 

Follow these steps:

  1. Log into FDM4 and search for the Change Order - Update PO tool and click Run
  2. Enter the Reference Order Number into the Reference Order Number field
  3. Click Load Order
  4. Type in the Customer PO number in the New PO field
  5. Click Update Order

The PO will update for all open orders associated with that Reference Order Number. 

updatePo

Why not use the Order Number field? 

Using Order Number will only update a single order. Since most orders are split based on the warehouse, using the Reference Order Number streamlines the process.

**Reminder:  Game One's policy is that orders should not be entered or released from quotes until the customer gives you a purchase order number (when required for invoicing). Being proactive about obtaining customer POs will save you time and make it easier to invoice and collect payment.

👀 Looking for the a more in depth training? Please see GOAL training on Updating a PO.